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Return policy

We value the energy and commitment you bring to this work. Please read our policy carefully before booking or purchasing.


1. Services (Readings, Coaching, and Intensives)

All bookings are non-refundable.

If you cannot attend your scheduled session, you may reschedule with at least 48 hours’ notice.

Missed appointments without prior notice will be considered completed and are non-reschedulable.


2. Digital Products (e.g. guides, booklets, recordings)

Due to the nature of digital goods, all sales are final.

Once delivered, digital products are non-returnable and non-refundable.


3. Group Programs / Workshops

Payments are non-refundable once the program has started.
If you are unable to join, you may request to transfer your spot to a future round (subject to availability and approval).


4. Exceptions

In the rare event that we are unable to deliver a service or product on our end, a full refund or reschedule will be offered.


5. Contact

For any questions about this policy or to request a reschedule, please contact us at: 

Your Soul Compass
Lynn Gemilliah Tran
Bukit Damansara
Kuala Lumpur 50480


Phone.: +6011 6790 9684
Email: lynn2@yoursoulcompass.space